Does Xlaude read my chats?
No. On desktop, your prompts go from your browser to Ollama on your own machine — localhost traffic that never leaves your box. On mobile, requests go from your browser straight to the inference provider whose API key you supplied. We don't proxy either path. If chat sync is on, we store the chat history encrypted at rest — but we still cannot read the content.
Why open-weight models and not GPT or Claude?
Because the open-weight stack (Llama, Qwen, DeepSeek, Hermes) has caught up fast — DeepSeek V3 is top-5 globally — and because you can run them on your own hardware. We don't have the right to resell Anthropic or OpenAI responses, and we don't want you tied to anyone's weather.
What is Unrestricted mode and what are its limits?
Unrestricted mode strips the lobby-reflex refusals some open models were trained with. It is useful for fiction, offensive-security research, dark creative writing, and technical requests that trip overly-cautious filters. Three floor lines stay regardless of mode: no sexual content involving anyone under 18, no actionable targeting of specific real people or infrastructure for live attack, no actionable synthesis routes for mass-casualty weapons. Those are in the system prompt and in the Terms.
What does my $15 or $20 actually unlock?
Features of the app itself: the Code Tab, cross-device sync, Ollama connection UI, BYO-key support, and (Ultra) the Local Agent. Inference is still powered by your Ollama or your own API account — we're selling the frontend, not the compute. Which is why it's one-time pricing instead of a subscription.
Will my purchase ever expire?
No. One payment, access forever. If we ever launch a hosted-inference subscription on top, your one-time purchase is unaffected.
Can I refund?
Yes — 7 days, no questions asked. Email support@xlaude.xyz with "Refund" in the subject line. Full details in the Refund Policy.
Mobile — do I really need my own API key?
Yes. Phones can't host 70B+ models, and we're not spending our margin on hosted inference you'd then resell by sharing an account. The free tier at OpenRouter and Groq is generous enough that most mobile users never pay the provider either.
Is my data really not stored?
On the Free tier and in BYO-key mode: literally yes. Nothing is stored on our servers that you can't delete with one click. If you turn chat sync on (Pro/Ultra), encrypted history is stored to give you cross-device access; you can turn it off or wipe it anytime. See the Privacy Policy.